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Contact us

We are open 8:30am to 4pm weekdays (except public holidays).

Phone us

+61 7 3856 7550

Visit us

180 Ashridge Road, Darra, QLD 4076

Or complete our enquiry form and we will get back to you.


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Your contact details


Your privacy is important to us. Urban Utilities is collecting your personal information as a distributor-retailer under the South-East Queensland Water (Distribution and Retail Restructuring) Act 2009 (Qld) for the purposes of processing your request for laboratory services, answering your enquiries, invoicing and collecting payment from you and updating our customer and accounts records. The personal information we collect may also be used to make contact with you and verify your identity in future and to conduct customer research. Urban Utilities may use and/or disclose your personal information to its employees, agents or contractors for these purposes and other third parties as otherwise required or authorised by law.

For more on how we protect the personal information we collect, and to find out how to make a privacy complaint, access our Privacy Policy.